We need call operator to our service. Work from our office (NY) or from home.

Salary: 800-1100 USD a week

Job Requirements:


Computer proficiency and experience in Microsoft Office (Word, Excel and Outlook Express).
Internet required.
Communication skills.
Good writing and talking skills


Please contact us for more details at employment@nordicvisitor.us

Job Description

 

Customer Support Engineer Level 1

 

JOB SUMMARY:

This position requires a candidates from Sudan / Egypt  who can learn and work with nuCore's travel backoffice system. He/She has solid know-how of this product family and of underlying technologies. He/She has experience in providing customer support onsite, over the phone and vie e-mail. This position has no direct reports and usually works very independently on the clients / cases assigned to him/her. This position reports directly to the VP Customer Support.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Solve support cases.

• Proactively stay up to date with all the latest technologies concerning NuCore's product and the

underlying technologies and dissipate this knowledge to the other engineers.

• Recognize and escalate difficult technical / business issues within the Sales, Customer Support, and

online support team.

• Work with support and/or product development personnel to troubleshoot and workaround product

issues

• Create Knowledge Base Articles / Technical Notes

• File enhancement requests and work with product management / product marketing to understand

requested product enhancements

• Listen, comprehend and communicate on the fly.

 

REQUIRED SKILLS:

• Excellent customer support skills 1 to 2+ years of high-level technical support in Windows / linux

environment.

• 1+ years technical experience with computer software, including the installation and configuration of

Windows programs.

• Ability to communicate effectively in English and Arabic.

• Highly self-motivated and independent

• Excellent troubleshooting skills

• Extensive experience in examining, investigating and solving dynamic problems with ability to think

"out-of-the-box” and develop creative solutions.

• Well-organized with the ability to multi-task and work with minimal supervision.

 

DESIRED SKILLS:

• Knowledge of Windows and linux operating system installation.

• Experience working issues/cases at all technical levels.

• Experience with any CRM / Accounting Software.

• Flexible hours.

 

 

 

 

 

Responsible for providing corporate business travel arrangements for corporate clients, including air, rail, hotel and car for domestic and international reservations around the world. Ability to counsel clients on efficent routes, complicated international itineraries, lowest available fares, exchange rates, travel products and services, while ensuring optimum customer service through the effective use of Amadeus preferred, Galileo Apollo, Abacus and Sabre computer systems. This means the TC will own the reservation from start to ticketed PNR. Positive telephone techniques are a must. Ability to work independently in a fast paced environment with the desire to learn and experience booking Global domestic/international travel in countries other than the United States. Must be willing to work any shift in a 24/7 work environment and be willing to except change on a daily basis (Shift differential may be available depending on shift).

Relocation assistance is available.

Minimum three years experience in the travel industry.
Must be able to work multiple GDS systems.
Current experience on
Amadeus preferred, Galileo, Apollo, Abacus and Sabre a plus.
Extensive International faring, construction of complex itineraries and destination knowledge is required.
Outstanding customer servicing skills to uphold the Blue Box Values and Customer Care Principals of the American Express Brand.
This position requires decisiveness, attention to detail, excellent verbal communication skills, an understanding of how to think through processes from an end to end perspective is strongly preferred.
One must portray the desire to immerse oneself in the local global culture of the country, which is being serviced.
Bilingual is preferred but not required.
Experience living abroad with cultural experiences is ideal.
Must be willing to work any shift in a 24/7 environment and be willing to except change on a daily basis (Shift differential may be available depending on shift).
Relocation assistance is available.
Sign on bonus avaialable baesd on experience. For Externals: Experienced TC with 3+ years = $2000 / 1-2 years = $1000

 Searching for career advancement in sales with big rewards, Hertz is offering an exciting opportunity as a Frontline Counter Sales Manager. As a Frontline Counter Sales Manager, you are the driving force in generating sales revenue, as you manage the counter sales team in the high volume fast paced airport rental car market. You will optimize the Counter Sales and Service Representatives performance through training, coaching and mentoring for sales effectiveness.  In addition, you will direct the entire counter sales process, pricing, fleet sales strategies and much more. Responsibilities Include:Maximize counter sales revenue, by exceeding performance targetsDevelop and execute effective sales strategies, in conjunction, with the local management team and Region Frontline Sales Manager, to drive sales and maintain a high level of customer serviceTrain, coach and motivate the Frontline counter staff, through one-on-one interactions and group sales initiativesWork with local management in identifying products and/or opportunities for generating revenues  Communicate daily sales opportunities to the front lineAssess operational strategies to achieve peak performanceReview sales results and apply necessary strategies to obtain business objectivesMonitor individual sale performance and strategize throughout the dayComplete all reports related to mapping sales performanceSet Frontline counter goals and monitor daily performanceComplete verbal and written coach sessionsWork directly with Region Frontline Sales Manager, General Manager, Area Manager and the local management team to execute action plansMonitor, coordinate and take daily actions on product pricing based on vehicle demandsIdentify and recommend necessary action to improve low performanceAssist with the Frontline counter recruiting   Job Qualifications:Bachelor's degree requiredSales experience requiredPrevious supervisory or management experience Prior experience in driving frontline sales preferredExperience in: sales, customer service,  leadership/development, training Knowledge and Skills:Proven sales record and performance leadershipEngagement leader - with the counter sales reps, the location's managers, the location's Area Manager, the General Manager, and the Region Frontline Manager.Excellent analytical problem solving skillsPersuasive and motivational communication skills, both verbal and writtenProficiency in Microsoft Office applications, specifically: Excel, PowerPoint and WordAbility to create, develop and implement motivational sales training and sales programsExcellent interpersonal and collaborative skillsTime management skills, ability to multi-task in a fast paced environment and act with a sense of urgencyHertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EOE M/F/D/V

Park 'N Go operates three faciilities that service Hartsfield-Jackson Atlanta International (ATL). The Atlanta Park 'N Fly, Park 'N Fly Plus and Park 'N Go facilities are all located on Camp Creek Parkway, just minutes from the airport.  The airport is the world's busiest airport and is conveniently located 10 miles south of downtown Atlanta.

We offer :
·         A professional work environment
·         Competitive wages and a benefits package including 401(k), medical, life, medical,
          and tuition reimbursement
·         Innovative employee incentive programs rewarding employees for providing outstanding
          customer service

We work a flexible schedule that includes daytime, evening, weekend and holiday shifts.

We are currently seeking top candidates for Assistant Manager that will be responsible for:
o    Ensuring quality service for customers. Interact and communicate with customers and handle complaints or problems.
o    Hands on assistance to both the customers and employees to ensure compliance with our Customer Service Vision and our Customer Service Mission.
o    Coordinate all dispatch, valet, driver, and skycap activities to ensure the proper flow of traffic and personnel.
o    Assist in maintaining an adequate staff by scheduling, training, and developing subordinate personnel.
o    Direct employee relations and promote harmonious work environment.
o    Apply and implement standards of performance by submitting to management new ideas, concepts and procedures relative to changing organizational and staffing needs.
o    Contribute to the profitability of the Company by closely monitoring costs applicable to staffing during individual shifts. Implement schedule reductions as needed.
o    Observe all employee functions while maintaining a daily log. Prepare weekly report for manager.
o    Apply progressive disciplinary policy when necessary.
o    Be flexible with work shifts/hours, to service late flights, peak volume periods, vacated shifts, and other emergency situations.

JOB DESCRIPTION:
In this Systems Engineer role you will work independently and with a team of technical professionals on a variety of installation and maintenance assignments. We seek 3+ years of SAS experience, including installation and support of Release 9 of SAS in a distributed environment.

The candidate must demonstrate sound analytical and diagnostic skills when dealing with issues that are not readily defined and know where to obtain information needed to make the appropriate decisions. He/She must break a problem down to manageable pieces so as to implement effective, timely solutions. The candidate must demonstrate the ability to deal with problems that require involvement of others to solve and careful evaluation of alternative solutions and risks before taking action.

The candidate must maintain partnerships across the organization, and be able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. The success of the team is paramount.

This position requires the candidate to create an atmosphere where the business partner's issues are dealt with professionally, and in a timely manner. He/She must suggest solutions that make sense and are in line with future technology direction. He/She must communicate openly and effectively in a manner consistent with the audience and demonstrate an adaptive style that is flexible and effective in gaining cooperation of others.

PRIMARY RESPONSIBILITIES/DUTIES/PROJECT:
Installation and maintenance of SAS on HP-UX, AIX and Windows
Installation of SAS clients on user desktops
Support end users with access and connectivity issues
Monitor environment for performance and proper operation.
Troubleshoot errors and work with the team and Unix Engineering on problem resolution and product deployments
Serve as the single point of contact for request for services from SAS developers and business users

This position is responsible for providing concierge service to a portfolio of Executive C-level Corporate Travel customers. The individual must have 5+ years of experience, demonstrating their ability to meet and exceed the customers needs. The position requires, but is not limited to, the qualification below:

* Extreme attention to detail
* Top Level Organizational Skills
* Strong verbal and written communication skills
* Highly self-motivated
* Strong Team player
* Flexibility and adaptability a must.

This position required to work 8 -10 hour shifts, some week-end and nights.Other flexible shifts as determined by business needs.

These positions will sit at client onsites in White Plains, NY

Minimum 5+ years Corporate Travel experience 3 year minimum VIP
* Extensive computer reservations experience required – SABRE is preferred,
* Extensive domestic and international destination knowledge required
* Exceptional customer servicing skills coupled with an orientation for quality are a must
* Enjoy variety and relationship building with customers and team
* Ability to engage yourself in a dynamic environment
* Excellent written communication skills
* Automation/technology skills, including proficiency using multiple computer applications simultaneously (including the internet, cell phones, and web fare engines).
* Strong telephone techniques and outstanding “vocal” communication skills (i.e. smile in your voice, conveying empathy, “yes” we can do that)
* Strong organizational skills and the ability to prioritize and handle multiple tasks in a fast-paced team environment, while maintaining professionalism
* Strong consultative selling skills, decisive and successful problem solving abilities.

This position will sit in the White Plains, NY client onsite location.
Willing to compensate according to experience

As a Group Air Travel Counselor, you will be responsible for providing corporate business travel arrangements for Group Air corporate clients, including air, rail, hotel and car for domestic and international reservations. You must have the ability to counsel clients on efficent routes,lowest available fares,travel products and services, while ensuring optimum customer service through the effective use of Apollo,Sabre and Worldspan computer systems. Positive telephone techniques are a must. Ability to work independently in a fast paced environment with the desire to learn.

Minimum three years experience in the travel industry. Must be able to book travel arrangements using multiple GDS systems. Current experience on Apollo, Sabre and/or Worldspan is a plus. Outstanding customer servicing skills to uphold the Blue Box Values and Customer Care Principals of the American Express Brand. This position requires decisiveness, attention to detail, excellent verbal communication skills, an understanding of how to think through processes from an end to end perspective is strongly preferred.

 Searching for career advancement in sales with big rewards, Hertz is offering an exciting opportunity as a Frontline Counter Sales Manager. As a Frontline Counter Sales Manager, you are the driving force in generating sales revenue, as you manage the counter sales team in the high volume fast paced airport rental car market. You will optimize the Counter Sales and Service Representatives performance through training, coaching and mentoring for sales effectiveness.  In addition, you will direct the entire counter sales process, pricing, fleet sales strategies and much more. Responsibilities Include:Maximize counter sales revenue, by exceeding performance targetsDevelop and execute effective sales strategies, in conjunction, with the local management team and Region Frontline Sales Manager, to drive sales and maintain a high level of customer serviceTrain, coach and motivate the Frontline counter staff, through one-on-one interactions and group sales initiativesWork with local management in identifying products and/or opportunities for generating revenues  Communicate daily sales opportunities to the front lineAssess operational strategies to achieve peak performanceReview sales results and apply necessary strategies to obtain business objectivesMonitor individual sale performance and strategize throughout the dayComplete all reports related to mapping sales performanceSet Frontline counter goals and monitor daily performanceComplete verbal and written coach sessionsWork directly with Region Frontline Sales Manager, General Manager, Area Manager and the local management team to execute action plansMonitor, coordinate and take daily actions on product pricing based on vehicle demandsIdentify and recommend necessary action to improve low performanceAssist with the Frontline counter recruiting   Job Qualifications:Bachelor's degree requiredSales experience requiredPrevious supervisory or management experience Prior experience in driving frontline sales preferredExperience in: sales, customer service,  leadership/development, training Knowledge and Skills:Proven sales record and performance leadershipEngagement leader - with the counter sales reps, the location's managers, the location's Area Manager, the General Manager, and the Region Frontline Manager.Excellent analytical problem solving skillsPersuasive and motivational communication skills, both verbal and writtenProficiency in Microsoft Office applications, specifically: Excel, PowerPoint and WordAbility to create, develop and implement motivational sales training and sales programsExcellent interpersonal and collaborative skillsTime management skills, ability to multi-task in a fast paced environment and act with a sense of urgencyHertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EOE M/F/D/V

Responsible for providing corporate business travel arrangements for corporate clients, including air, rail, hotel and car for domestic and international reservations around the world. Ability to counsel clients on efficent routes, complicated international itineraries, lowest available fares, exchange rates, travel products and services, while ensuring optimum customer service through the effective use of Amadeus preferred, Galileo Apollo, Abacus and Sabre computer systems. This means the TC will own the reservation from start to ticketed PNR. Positive telephone techniques are a must. Ability to work independently in a fast paced environment with the desire to learn and experience booking Global domestic/international travel in countries other than the United States. Must be willing to work any shift in a 24/7 work environment and be willing to except change on a daily basis (Shift differential may be available depending on shift).

Relocation assistance is available.

Minimum three years experience in the travel industry.
Must be able to work multiple GDS systems.
Current experience on
Amadeus preferred, Galileo, Apollo, Abacus and Sabre a plus.
Extensive International faring, construction of complex itineraries and destination knowledge is required.
Outstanding customer servicing skills to uphold the Blue Box Values and Customer Care Principals of the American Express Brand.
This position requires decisiveness, attention to detail, excellent verbal communication skills, an understanding of how to think through processes from an end to end perspective is strongly preferred.
One must portray the desire to immerse oneself in the local global culture of the country, which is being serviced.
Bilingual is preferred but not required.
Experience living abroad with cultural experiences is ideal.
Must be willing to work any shift in a 24/7 environment and be willing to except change on a daily basis (Shift differential may be available depending on shift).
Relocation assistance is available.
Sign on bonus avaialable baesd on experience. For Externals: Experienced TC with 3+ years = $2000 / 1-2 years = $1000